How to get 5 stars Reviews on your Vacation Rentals
13/08/2024
Do you want to get the Best Review Ever?
- Resolve guest queries during the booking process.
- Don't reply in monosyllables, try to give a reasonable explanation if you can't grant one of your guests' requests.
- Keeping your customers informed about check-in, check-out, registration, access, location, times and processes offers greater convenience to travelers who do not know the destination.
- Follow up once they arrive to verify that everything is in order.
- Preventive maintenance of your accommodation eliminates possible complaints from your guests.
- Show your availability to resolve any questions or issues.
- Offering a unique experience for each traveler depends only on you.